Service

Our service department employs dedicated staff members, coordinating the assistance service and maintaining a central role throughout all the phases to have a bird’s eye view on how the problem is managed. Service personnel involve a team of over 100 technicians who are specialized in mechanics and electronics, distributed over the 5 continents. These are backed by over 200 transfer technicians, based in Italy, who work to guarantee a tailor-made and immediate solution for the requirements of the customer. The role of the service department is consequently that of pinpointing the customer’s problems and finding the most suitable reference technician to manage and solve them.
Fill-in the contact form and your problem will be analysed and processed by our staff.