We Care for Our Customers

We take care of you – wherever you are, whenever you need us! With comprehensive support across the globe through dedicated branches and agencies, we ensure rapid and responsive assistance tailored to your needs. Discover how we can assist you and get in touch with us. 

We’re here for you!

Marchesini_Group_Customer_Care_logo
SCROLL

Technical support

By using new technologies we see exactly what's happening on board your machine in real time, so we can offer remote assistance, and provide you with aggregated data that can be used to optimise efficiency and avoid the need for emergency maintenance. This is the triumph of Industry 4.0, also in Customer Care. 

Technical support

By using new technologies we see exactly what's happening on board your machine in real time, so we can offer remote assistance, and provide you with aggregated data that can be used to optimise efficiency and avoid the need for emergency maintenance. This is the triumph of Industry 4.0, also in Customer Care. 

Service & solutions

Customised Solutions

We’re dedicated to listening and responding to your needs promptly, no matter where you are. Our team efficiently coordinates worldwide spare parts shipments and offers customizable solutions for product formats. 

Additionally, we provide essential in-house training for both our staff and customers to ensure preparedness for any situation.

Customised Solutions

Service & solutions

We’re dedicated to listening and responding to your needs promptly, no matter where you are. Our team efficiently coordinates worldwide spare parts shipments and offers customizable solutions for product formats. 

Additionally, we provide essential in-house training for both our staff and customers to ensure preparedness for any situation.