Corporate
We are always by your side even after you purchase your machine
Production
A TEAM, AT YOUR DISPOSAL
Customised solutions, top-quality spare parts, dedicated assistance and technical training for your operators. We go the extra mile.
Production
A TEAM, AT YOUR DISPOSAL
Customised solutions, top-quality spare parts, dedicated assistance and technical training for your operators. We go the extra mile.
Functional Upgrade
A functional upgrade includes configuration and process design of new functionality, in order to guarantee a competitive advantage.
New Format Design
Consultancy in the design of new formats to achieve the best possible result.
Machine Refurbishing
Assistance in machine refurbishing, to guarantee the same level of functionality and capabilities as a new machine.
Production Assistance
Dedicated assistance that supervises and carries out a series of key activities necessary to maintain regular and efficient production
Performance Improvement
Performance Improvement: Optimize equipment reliability and efficiency to ensure your manufacturing processes run at their best.
Maintenance
WE ADAPT WITH YOU
Recognised and consolidated experience in the automatic machinery sector enables us to build for your existing equipment, industrial solutions tailored to suit your specific needs, just like our machines.
Maintenance
WE ADAPT WITH YOU
Recognised and consolidated experience in the automatic machinery sector enables us to build for your existing equipment, industrial solutions tailored to suit your specific needs, just like our machines.
Spare Parts Supply
Our team provide and delivery spare parts worldwide at short notice to guarantee the shortest downtime possible.
Fault Maintenance
It creases operational availability and reduces operating cost by eliminating diagnostic testing downtime and providing accurate notification.
Planned Maintenance
Strategic maintenance operations to allow activities to be planned and executed to avoid potential downtime.
Predictive Maintenance
We combine machine know-how and Innovative AI algorithm to prevent failure providing easy to use dashboard with useful information on machine status and trends.
Education
WE PASS ON OUR KNOWLEDGE TO YOU
We help you to keep your production line running smoothly and to optimise performance. Participants will have unlimited access to the Marchesini Group Training Hub Digital Platform.
Education
WE PASS ON OUR KNOWLEDGE TO YOU
We help you to keep your production line running smoothly and to optimise performance. Participants will have unlimited access to the Marchesini Group Training Hub Digital Platform.
Operation Training
Machine's functionality, setting and maintenance activities:
- Technician on Site (or in HQ during FAT)
- Custom Manual
EasyDoor HMI & MPS Training
Training for software development regards:
- MPS - MAC2000 - ED - LINUX
- Customer in HQ (3 days)
- Dedicated Documentation
- Dedicated Laptop for Developers
Diagnostic Training
Electrical and software diagnosis training for every MG Machine (from ED2.0)
- Customer in HQ (2 days)
- Diagnostic Guide
- Practical Session
Changeover Training
Dedicated training for changeover activities explications:
- Technician on Site (or in HQ during FAT)
- Custom Change-over Manual
Digital Support
INSTANT COMMUNICATION BETWEEN TECHNICIANS
A system to support our customers in the event of problems with our machines, ensuring more effective troubleshooting by way of a digital services.
Digital Support
INSTANT COMMUNICATION BETWEEN TECHNICIANS
A system to support our customers in the event of problems with our machines, ensuring more effective troubleshooting by way of a digital services.
Live Assistance
Remote Assistance Application shortens distances, guiding our Customers Technicians in solving technical/production issues.
Teleservice
Remote connection to machine HMI thanks to integrated MG diagnostics system.
Mimo
Automatically captures the issue on specific machine/production line throuh video monitoring system.
Condition Monitoring
Provide real-time insights into machine health, enabling proactive maintanance and preventing unexpected downtime (new machine only).