We are always by your side, even after you purchase one of our machines.

Service

A winning team, exclusively at your service

customer care2

300 technicians in Italy flanked by 50 travelling specialists, ready to reach you whenever the need arises. Our team is highly qualified to guarantee the fastest response time possible, within 12 hours in Europe and North America, 24 hours for the rest of the world. We also support you in preventive maintenance of your machine, to help obviate any technical faults.

customer care2

Service

A winning team, exclusively at your service

300 technicians in Italy flanked by 50 travelling specialists, ready to reach you whenever the need arises. Our team is highly qualified to guarantee the fastest response time possible, within 12 hours in Europe and North America, 24 hours for the rest of the world. We also support you in preventive maintenance of your machine, to help obviate any technical faults.

Spare Parts

Our spare parts are all Made in Italy for impeccable performance

spare parts

In our logistics division we have installed 29 automated box warehouses which hold over three million items, 18 new vertical warehouses and two ASRS (Automated Storage and Retrieval System), advanced high-density warehousing systems. This enables us to guarantee flawless inventory tracking of every item, for timely deliveries in Italy and abroad.

spare parts

Spare Parts

Our spare parts are all Made in Italy for impeccable performance

In our logistics division we have installed 29 automated box warehouses which hold over three million items, 18 new vertical warehouses and two ASRS (Automated Storage and Retrieval System), advanced high-density warehousing systems. This enables us to guarantee flawless inventory tracking of every item, for timely deliveries in Italy and abroad.

Customised Solutions

We adapt along with you

Customised Solutions

Recognised, consolidated experience in the automatic machinery sector enables us to build industrial solutions with bespoke specifications, tailored to suit your specific needs. Just like our machines, customer assistance is also made to measure, so it adapts to your methods, times and rules of production.

Customised Solutions

Customised Solutions

We adapt along with you

Recognised, consolidated experience in the automatic machinery sector enables us to build industrial solutions with bespoke specifications, tailored to suit your specific needs. Just like our machines, customer assistance is also made to measure, so it adapts to your methods, times and rules of production.

Training

We pass on our knowledge to you

All our specialists benefit from ongoing training which allows us to constantly update your machine operators, tailoring training to their experience and the level of customisation required. This way, we help you to keep your production line running smoothly and to optimise performance.

Training

We pass on our knowledge to you

All our specialists benefit from ongoing training which allows us to constantly update your machine operators, tailoring training to their experience and the level of customisation required. This way, we help you to keep your production line running smoothly and to optimise performance.

For any information, please contact us.

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