Thanks to the technologies of Industry 4.0, we become your eyes, guiding you through every aspect of your machine.

Marchesin Group Customer care
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Live Assistance

From technician to technician, in an instant

Thanks to an AR headset or analogous device, our expert operators can see precisely what is happening on your machine and indicate a solution in real time. This technology allows us to overcome the physical distance between us, guaranteeing rapid intervention times and lower technical assistance costs.

Live Assistance

From technician to technician, in an instant

Thanks to an AR headset or analogous device, our expert operators can see precisely what is happening on your machine and indicate a solution in real time. This technology allows us to overcome the physical distance between us, guaranteeing rapid intervention times and lower technical assistance costs.

TeleService Assistance

We access your machine, securely

Software installed directly on board your machine allows us remote access to your operator panel through a secure connection, so we can work on the vital parameters of your machine. This way, we can provide the assistance you need without being physically present, which translates into savings and more timely interventions for you.

TeleService Assistance

We access your machine, securely

Software installed directly on board your machine allows us remote access to your operator panel through a secure connection, so we can work on the vital parameters of your machine. This way, we can provide the assistance you need without being physically present, which translates into savings and more timely interventions for you.

Live Assistance Demo

Real Demo in Open Factory 2019

Live Assistance Demo

Real Demo in Open Factory 2019

For any information, please contact us.

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