Live Assistance
From technician to technician, in an instant
Thanks to an AR headset or analogous device, our expert operators can see precisely what is happening on your machine and indicate a solution in real time. This technology allows us to overcome the physical distance between us, guaranteeing rapid intervention times and lower technical assistance costs.
Live Assistance
From technician to technician, in an instant
Thanks to an AR headset or analogous device, our expert operators can see precisely what is happening on your machine and indicate a solution in real time. This technology allows us to overcome the physical distance between us, guaranteeing rapid intervention times and lower technical assistance costs.
TeleService Assistance
We access your machine, securely
Software installed directly on board your machine allows us remote access to your operator panel through a secure connection, so we can work on the vital parameters of your machine. This way, we can provide the assistance you need without being physically present, which translates into savings and more timely interventions for you.
TeleService Assistance
We access your machine, securely
Software installed directly on board your machine allows us remote access to your operator panel through a secure connection, so we can work on the vital parameters of your machine. This way, we can provide the assistance you need without being physically present, which translates into savings and more timely interventions for you.